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NOC Engineer

  • job type Full Time

Our client, operating in the gaming industry, is recruiting a NOC Engineer to join their 24/7 team in Malta. In this role, the ideal candidate will be responsible for supporting the systems of the company's casino & sportsbook platform which drives dozens of gaming websites. Additionally, the responsibilities will also include:

  • Monitoring of all production networks, servers, applications and services
  • Providing a timely response to all incidents, outages and performance alerts
  • Categorising issues for escalation to appropriate technical/operational teams
  • Performing basic troubleshooting and operational tasks such as the deployment of patches
  • and script execution
  • Being the single-Point-of-Contact for all communication in relation to production issues
  • Managing, maintaining and improving ticketing system and surrounding processes
  • Notifing customer and third-party service providers of issues, outages and remediation
  • status
  • Participating in a 24/7 shift rotation schedule being; day, night, rest, off
  • Working compensated overtime as necessary 

Experience:

  • Relevant qualification in a relevant field such as Computer Studies etc.
  • Minimum of 1 year of experience working in a similar environment
  • Experience working in a 24×7 mission-critical environment is considered an asset
  • Basic system administration skills on Linux and Windows Systems
  • Basic database administration skills (SQL)
  • Basic network troubleshooting skills
  • Willing to work shifts including weekends, in a 24/7/365 NOC environment
  • Previous experience in the gaming industry will be considered as an asset

Skills:

  • Ability to work on multiple tasks simultaneously and prioritize
  • Excellent interpersonal and communication skills
  • Meticulous and attention to detail
  • Conscientious and problem solving
  • Team player 

Job Summary


  • Job Reference: 5145/21
  • Published on: November 25, 2021
  • Primary Job Focus: Information Technology
  • Employment Type: Full Time
  • Experience: Experienced
  • Status: CVs sent
  • Application Deadline: January 31, 2022

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